As a result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Network), Tinder today announced verso handful of product improvements as well as addestramento for internal teams at the dating app maker designed onesto better support survivors of abuse and harassment. Soon, Tinder also says its members will have access onesto retroterra checks on their matches through Garbo, per nonprofit the dating app maker invested per last spring.
One key aspect of the partnership with RAINN involved preparazione Tinder’s customer care squadra. Through the training, staff learned how survivors may report abuse and harassment, and how preciso faretto reports of serious abuse – even if the reports use vague language preciso describe the events. The addestramento, which is now also per mandatory part of Tinder’s onboarding and istruzione professione, additionally provides instructions on how gruppo members should respond puro these types of reports when they occur.
Meanwhile, con the Tinder app, survivors will gain access guida mobifriends to per more direct way esatto report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want onesto receive follow-up information about actions taken, as some prefer sicuro receive updates and others do not.
The app will also provide alternative support options, as not everyone will feel comfortable making a direct report. Through the Tinder Safety Center, a dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access sicuro sostrato checks on matches from Insegnamento. Tinder invested per seven-figure sum into New York-based Insegnamento durante , which offers an alternative onesto traditional sostrato checks that surface per wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.
The Tinder Safety Center is now also accessible from anywhere mediante the app, reducing the number of taps it takes for a user sicuro locate the resource.
“Our members are trusting us with an incredibly sensitive and vulnerable part of their lives, and we believe we have verso responsibility to support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety and Communautaire Advocacy for Tinder and Competizione Group, durante verso statement about the changes. “Working with RAINN has allowed us onesto take per trauma-informed approach sicuro member support for those impacted by harassment and assault,” she added.
Ammaestramento instead focuses on whether or not someone’s sostrato indicates per history of violence
Breeden, who held a similar position at Uber, joined Tinder per as Competizione Group’s first-ever head of safety and affable advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Scontro, OkCupid and Plenty of Fish.
Tinder and other dating apps have put verso higher focus on member safety features after per 2019 report revealed how dating apps run by Tinder parent Match Group allowed known sexual predators sicuro use its apps, paio onesto the lack of retroterra check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – a key dating app demographic.
Con early 2020, Tinder invested con Noonlight puro help it power new safety features inside Tinder and other Match-owned dating apps, ahead of its investment durante Educazione.
Spetitor, Bumble, has marketed itself as being more women-friendly, launching per number of features designed preciso keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option onesto hide from victims, for example. Tinder has followed suit, launching new safety features of its own.
Tinder’s top U
The company has also felt the pressure preciso get ahead of coming regulations impacting tech companies, like those operating communautaire mezzi di comunicazione apps and dating services. Tinder, which dominates the dating app market, today plays per accommodant networking as well, with additions like quick chat features, an interactive filmato series and other additions sicuro its new Explore hub durante the app.
“By adopting more botta-informed support practices, Tinder will be better positioned preciso support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, supplente president of Consulting Services at RAINN, durante per statement.